Privacy Policy
Last Updated: 27 September 2026
Rebornn Women Care Clinic & Integrated Fertility Center – Aundh/Pimple Nilakh (“Rebornn”, “we”, “our”, or “us”) respects the privacy of patients, website visitors and individuals who contact us through our website, telephone, WhatsApp, social media or other communication channels.
This Privacy Policy explains what information we may collect, why we use it, how it may be shared and how you may request access, correction or deletion of your information.
Information We May Collect
Depending on how you interact with Rebornn, we may collect:
- Name and contact details such as mobile number and email address.
- Enquiry source, preferred appointment date and consultation preferences.
- General information voluntarily shared regarding fertility, menstrual health, PCOS, pregnancy, hormonal health or other women’s health concerns.
- Communication history with our authorised clinic team.
- Website usage information such as browser, device and basic analytics data.
- Information required for appointment scheduling, follow-up and patient support.
We encourage patients not to share detailed medical reports or highly sensitive clinical information through automated enquiry systems unless specifically requested through an approved clinical process.
How We Use Information
We may use information to:
- Respond to enquiries.
- Schedule and manage consultations.
- Send appointment confirmations and reminders.
- Follow up on enquiries or missed appointments.
- Route enquiries to the appropriate Rebornn team member.
- Provide administrative and patient-support communication.
- Improve our services, website and patient experience.
- Send service-related or educational communication where permitted and consented.
- Comply with applicable legal and regulatory obligations.
Automated systems may help with enquiry routing, appointment reminders and operational communication. They are not intended to independently diagnose a medical condition, prescribe treatment or replace consultation with a qualified healthcare professional.
WhatsApp and Third-Party Platforms
If you communicate with Rebornn through WhatsApp, Facebook, Instagram or another third-party service, certain information may also be processed by that platform according to its own privacy policies and terms.
We may use authorised technology providers, hosting providers and communication platforms to operate our enquiry and appointment systems.
We do not sell patient or customer personal information to advertisers.
Health and Medical Information
Information concerning fertility, reproductive health and women’s health can be sensitive.
Rebornn aims to collect only information reasonably necessary for the intended purpose. Clinical assessment, diagnosis, treatment suitability and medical decisions remain the responsibility of qualified healthcare professionals.
Where medical records are required for clinical care, they should be handled through the clinic’s approved clinical processes rather than general-purpose automated systems.
Sharing of Information
Information may be shared only where reasonably necessary with:
- Authorised Rebornn staff.
- Treating doctors or healthcare professionals.
- Service providers supporting website hosting, messaging, appointment management or technology operations.
- Appropriate specialists where referral or coordination is required.
- Government or regulatory authorities where legally required.
We aim to limit access to information according to legitimate operational or clinical need.
Consent and Communication Preferences
Where processing is based on consent, you may withdraw your consent for future non-essential communication.
You may reply STOP to eligible promotional WhatsApp communication or contact Rebornn directly to update your communication preferences.
Withdrawal of consent does not affect processing already lawfully carried out or information that must be retained for legal, clinical or regulatory purposes.
Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or where retention is required for legal, regulatory, accounting, medical-record or dispute-resolution purposes.
Information that is no longer required may be securely deleted or anonymised where appropriate.
Security
Rebornn uses reasonable administrative, organisational and technical measures intended to protect personal information from unauthorised access, misuse, loss or disclosure.
No electronic communication or storage system can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request:
- Access to information held about you.
- Correction or updating of inaccurate information.
- Withdrawal of consent where applicable.
- Deletion or erasure of eligible information.
- Clarification regarding how your information is being used.
- Assistance regarding a privacy-related grievance.
Certain information may need to be retained where required by applicable law or legitimate clinical or regulatory obligations.
Children and Adolescents
For minors, information and healthcare communication should normally be managed with appropriate parent or legal guardian involvement, subject to applicable law and professional standards.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations or privacy practices.
The latest version will be published on this page.
Contact Us
Rebornn Women Care Clinic & Integrated Fertility Center – Aundh/Pimple Nilakh
5/304/1, Kranti Nagar, Pimple Nilakh, Aundh, Pune – 411027
Phone: 8983418585
Email: aundhfertility@gmail.com
Website: www.aundhfertility.in
For privacy, correction or deletion requests, please contact us using the details above.